The Transportation Department has moved to weaken several airline consumer protections under Secretary Sean Duffy. The changes cover refunds, fee disclosures, and family seating policies. Passenger advocates argue these shifts benefit airlines over travelers.
A 2024 rule had required automatic cash refunds for canceled or significantly delayed flights. The department now proposes letting airlines issue travel credits instead. Critics say this forces passengers to accept vouchers they may never use.
Another rule had mandated upfront disclosure of baggage and change fees. Officials have delayed enforcement and signaled possible repeal. Without clear pricing, travelers struggle to compare true ticket costs.
Family seating protections are also under review. The prior policy pushed airlines to seat young children with accompanying adults at no extra charge. The department has paused that effort, leaving parents to pay for adjacent seats.
Consumer groups point to a pattern of industry-friendly decisions. They note that airline lobbyists have gained easier access to department officials. Formal complaints from passengers have become harder to file and resolve.
Airlines counter that deregulation lowers costs and improves service. They argue that strict rules create unnecessary burdens and slow innovation. The department says it aims to reduce red tape, not eliminate protections.
Legal challenges are likely if the rollbacks become final. State attorneys general and advocacy organizations have prepared lawsuits. The outcome could reshape how millions of Americans fly each year.
Travelers should check current airline policies before booking. Refund eligibility and fee terms now vary widely by carrier. Keeping receipts and filing complaints early remains the best defense.
